Labour Services

Request a grievance

Service Sector/Department

Labour Sector – Assistant Undersecretary Offices Labour & Inspection sectors

Service Classification

Sub Service

Service Type

Procedure

Service Description

A written letter or verbal message that is provided to the federal government from a client that expresses his dissatisfaction about a service with providing evidence that contravenes the governmental entity evidence, and objects on the legal procedure validity that is approved within the rules and regulations of the governmental entity

Required Documents

  • A phone number or an email must be provided
  • Valid and true information must be presented in the grievance
  • Answering the concerned entities calls

Terms And Conditions

  • None

Service Procedures

1- Using the right channel to submit the grievance

2- Explaining the grievance either in writing or verbally

Relation of service with other service

Information request – Note submission service – Suggestion submission service

Service Limitation

Public

Where to Apply

  • Call center
  • Email
  • Fax
  • The Ministry of Labour online portal
  • Mygov website

Service Time

5 Working days

Target Audience

Labours and Employers

Working Hours

24 hours for all channels except the call center from 8 a.m. to 10 p.m.

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