Labour Services

Information Request

Service Sector/Department

Labour Sector – Client Relation/ Guidance

Service Classification

Sub Service

Service Type


Service Description

Answering clients inquires and providing them with the requested information that is available with the call center

Required Documents

  • Providing correct information from the client regarding his inquiry

Terms And Conditions

  • None

Service Procedures

1- Contacting the call center

2- Selecting the suitable language

3- Following the voice instructions

Relation of service with other service

Note submission service – Request a grievance service – Logging group complaints service – Abu Dhabi – Suggestion submission service

Service Limitation


Where to Apply

  • Call center
  • Email

Service Time

3 minutes

Target Audience

Labours and Employers

Working Hours

8 a.m. to 10 p.m. every day except Friday and official holidays

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