Labour Services

Group Complaints

Service Sector/Department

Inspection Sector – Wages Protection

Service Classification

Sub Service

Service Type


Service Description

Receiving group complaints then contacting the establishment inspection to verify the complain

Required Documents

  • Company employee list
  • Full establishment report
  • Pervious inspection reports
  • Establishment location scheme
  • A copy of the complaint
  • Wages payment report from the Wages Protection System (WPS)

Terms And Conditions

  • None

Service Procedures

1- Determine the establishment to visit or make a call request

2- Contact the establishment to book the visit

3- Establishment visit by the inspector or the person in charge visit to the service counter

4- Preparing the inspection report

Service Limitation


Where to Apply

Wages protection sections

Service Time

5 Working days

Target Audience

Labours and Employers

Working Hours

The official working hours from 7 a.m. to 2 p.m., except Dubai section from 7 a.m. to 7 p.m

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